Jovago Launches Hotel Management Workshops in Africa

Africa’s N°1 hotel-booking website, Jovago.com continues to showcase its passion for Africa’s hospitality and hotel industry evident in its very first hotel management and customer relationship training workshop, “CUSTOMER SERVICE… EVERYONE’S RESPONSIBILI

19 AUGUST 2015, LAGOS, NIGERIA
Summary
Africa’s N°1 hotel-booking website, Jovago.com continues to showcase its passion for Africa’s hospitality and hotel industry evident in its very first hotel management and customer relationship training workshop, “CUSTOMER SERVICE… EVERYONE’S RESPONSIBILITY, EVERY TIME”

Lagos, Nigeria, 2015, August 19Jovago, Africa’s N°1 hotel-booking website is proud to announce the commencement of training workshops to boost the skills of grassroot agents in the African hotel and hospitality industry. These trainings are open to all types of workers ranging from hotel receptionists to hotel managers and the previous workshop and its theme support the importance Jovago places on the customer and satisfying their needs.

As hospitality experts, we are glad to announce the incorporation of these training workshops in Africa, starting from Nigeria to improve upon the standard of services offered, upgrade them to world-class level and be an example in the global digital shift” stated CEO Paul Midy “Jovago.com continues to make a conscious effort to improve on the services rendered in the hospitality sector.

With ongoing successes in Africa, Jovago aims to accelerate the innovative nature of the hospitality and the hotel industry and has since inception incorporated great initiatives to make the hospitality sector more accommodating for its clients. After the first training in Lagos (Nigeria), Jovago plans to launch subsequent workshops this Thursday in Cameroon and Senegal. Training workshops for Kenya is scheduled for next week. The workshops encompass tutorial sessions on use of internet, online booking, customer service management and feedback sessions from the Jovago personnel.

About Jovago

Jovago.com is an online hotel booking service with offices in Lagos (Nigeria), Nairobi (Kenya), Dakar (Senegal) founded by Africa Internet Group and has MTN and Millicom as investors. Jovago.com, Africa’s No.1 booking portal, facilitates the booking process for its users to provide them with the best hotel booking experience with fast, transparent and easy-to-use services. Jovago.com has over 20,000 local hotel listings across Africa and over 200,000 hotels around the world.

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About Africa Internet Group

Africa Internet Group, the leading internet platform in Africa, promotes sustainable online growth that benefits both businesses and consumers. Firmly rooted in Africa’s startup ecosystem, the group provides easy-to-use services and smart solutions across the African internet sector. AIG is invested in furthering regional entrepreneurship and innovation through a passion for Africa, its culture and its people. AIG is the parent group of ten successful and fast-growing companies in more than 30 African countries. Its network of companies includes Carmudi, Easy Taxi, Everjobs, hellofood, Jovago, Jumia, Kaymu, Lamudi, Vendito and Zando.

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About Jumia

Jumia aims at creating a connected digital Africa to improve people’s lives on the continent, thanks to the Internet. Therefore, Jumia’s mission is to connect African consumers and entrepreneurs to do better business together. Founded in 2012, with a presence in 23 African countries, the group has MTN, Rocket Internet, Millicom, Orange & Axa as investors. Jumia has been creating a sustainable ecosystem of digital services and infrastructures through online and mobile marketplaces and classifieds to expand your horizons.